With 20+ years in direct response marketing, Felicia builds trusted client partnerships at Donlon Agency, where she’s been since 2020. She focuses on delivering data-driven, multi-channel campaigns that drive results—and outside of work, she enjoys family time and volunteering.
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Regular updates and insights
Keep up with the latest thoughts and insights from our team.
Communicating Federal Funding Challenges with Transparency
At the 2025 ANA Nonprofit Conference, one of the hottest topics was how organizations should navigate federal...

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INSIGHTS
AI is going to continue to be a stronger and stronger presence in the office. It is the greatest workplace shift in our lifetime.

Casey LaFalce
Graphic Designer - Donlon Agency

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INSIGHTS
Donors don’t just give to campaigns—they invest in missions that mean something to them. They want to feel connected, informed, and confident that their contributions matter.

Felicia Williams
VP of Client Services - Donlon Agency

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INSIGHTS
We’ve always treated HIPAA compliance as a foundational part of how we operate, not just a checkbox. As the regulations evolve, so do we.

Melanie Lynch
COO - Donlon Agency